Client reviews
4.9 out of 5, from 29 Google reviews.
Every review below is published on our Google Business Profile, reproduced word for word. The themes that come up most: how fast the report arrives, how readable it is, and the phone call afterwards.
Google reviews
4.9 out of 5, from 29 clients.
“Finding Ian's help and support invaluable. His report was top notch and he has the patience to support you beyond the report. As we're moving into the area, this is especially valuable to us. Thank you, Ian!”
“Engaging Ian to do my survey was a very reassuring experience whilst going through the rather worrying process of buying a new home. The written survey with photos was thorough, clear and easy to read. Having received my survey I had a few queries and Ian patiently answered these on the phone. Ian responds speedily to texts and emails. Very definitely recommend — as does my sister who used Ian a few weeks before me and recommended him to me.”
“We have received an outstanding service from Ian. He is incredibly professional and provided us with lots of advice which was paramount in our decision making. We had no idea that the loft of the house we were going to buy had bad fire damage and he provided us with a clear and in-depth video so we could see the extent. We have also recommended him to our friends who have booked him in for their survey!”
“Very professional helpful surveyor, very prompt and efficient! Was able to bring my survey forward by 2 weeks when somebody else had cancelled. Very polite and great service provided. Was able to answer follow up queries afterwards, clarifying certain aspects of the report. Highly recommend!”
“I had an excellent experience with Ian — he was recommended through a colleague and I knew nothing of building surveys (having never bought a house before) and he went above and beyond what was asked. His report was extensive, detailed and personable, explaining things very clearly (so that even I could understand) with loads of photos to illuminate the issues being addressed. He responded to my enquiries and emails promptly, booked in the survey quickly, talked me through it afterwards and was super nice to boot. Highly recommend.”
“Fantastic service from Ian — swift response time and very prompt follow up. It wasn't our cheapest quote but we went with Home Survey Solutions anyway because Ian seemed so much more on the ball, and I'm glad we did. Would recommend him to anyone, by far the most straightforward part of the whole housebuying process! Excellent job well done.”
“I could not have asked for a better service than the one Ian provided. My HomeBuyers report was completed quickly, professionally and a copy sent back to me earlier than had been agreed. No need to chase or follow up at any stage which I know is the bane of any house buyer's journey! If you are looking for an Independent Building Surveyor then I would highly advise that you speak with Ian. 100% happy with everything and can't rate highly enough!”
“When I enquired his reply time was incredibly fast, he answered all my questions, let me know availability and was happy to communicate with the estate agent to work around everyone's schedule. He did a walk through of the property with me which was really helpful and offered recommendations of who could help with repairs/certifications that were needed. He was really friendly and I would definitely recommend Ian. I was very impressed by how quickly I received the written report.”
“We have used Ian for 3 surveys now. His work has been invaluable as it helped us pull out of a property as well as feel confident about buying another. He goes beyond the call of duty and would highly recommend using him.”
“Ian provided a very thorough and professional report, carefully written with just the right amount of detail and suggestions for remedial work required. His report was invaluable in getting the points of concern he raised dealt with via my solicitor. Excellent result.”
“I was searching for a local surveyor and Home Survey Solutions Ltd were one of the best valued surveyors with the best reviews — they didn't disappoint. The communication was speedy and very accommodating when scheduling. The report was incredibly thorough, helpful and easy to understand — and I was assured that I could ask any follow up questions, which put my mind at ease.”
“Very glad we've used Ian to carry out a RICS Building Survey on the house we are buying. The report was thorough, with pictures and suggestions for repair costs. Quick turnaround, friendly and prompt communication, and a competitive price. Thank you”
“Ian was a joy to work with — he was so helpful and communicative, and turned our home buyer's survey around in 24 hours. Highly recommend his services.”
“Very pleased indeed with the service that I received. The survey was carried out quickly and received the outcome swiftly. The report was very thorough and easy to understand. I would recommend Ian to any house purchaser.”
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- 397 Northdown Road, Cliftonville, Margate CT9 3PECovering Thanet & east Kent
- 4.9 from 29 Google reviews